Retention
The Real Cost of a Bad Recruiting Hire
Brokerages obsess over cost-to-acquire. The cost of acquiring the wrong agent is meaningfully higher — and almost nobody calculates it.
By Lena Okafor · Apr 9, 2026 · 5 min read

Recruiting math at most brokerages stops at cost-per-recruit. The number that matters more, and that almost nobody calculates, is the cost of recruiting an agent who shouldn't have been recruited in the first place.
Roughly: a misfit hire costs you the sign-on bonus, the onboarding hours, the management attention they pull from agents who would've used it better, the cultural drag they create in the office, and — most underrated — the opportunity cost of not having recruited the right person into that seat instead.
Total it up at a real producing brokerage and the number routinely runs into six figures per misfit hire, before you count the damage to retention if they leave loudly. Yet the discipline to walk away from a recruit who's open to the conversation but obviously not a fit is rare. It feels like leaving money on the table.
It isn't. The most expensive line item on a recruiting P&L isn't the recruits you didn't sign. It's the ones you did, and shouldn't have.


